TOUGH GUY 2021 - SUNDAY 21ST FEBRUARY 2021
CAN I CLAIM A TOUGH GUY® DISCOUNT?
VETERAN DISCOUNTS (PREVIOUS ENTRANTS)
Please choose Tough Guy® Squad and enter your Discount Code at the payment page (Valid for Tough Guy 2021)
The codes are listed on the event page. If you do not enter your code, you cannot claim the discount or ask for a refund.
Yes, you can claim a discount for groups for Tough Guy 2020! See the event page for the code to enter at the payment page.
Teams of 20 or more can claim a special team discount, please email firstname.lastname@example.org to claim your discount.
We reserve the right to amend entry fee prices throughout the year and add/remove discounts.
DOES MY PARTICIPATION FEE INCLUDE A CAR PASS?
YES, all Participation Fees do include Onsite Parking, unless stated otherwise. These are sent to you 1 week before the Event Date by Email.
RULES OF CANCELLATION - YOU MUST EMAIL LUCIE@TOUGHGUY.CO.UK TO CANCEL
STANDARD INCLUDED WITH YOUR ENTRY FEE OR YOU CAN PURCHASE
THESE ARE YOUR CANCELLATION OPTIONS.
OPTION 1 : REFUND PROTECT (MUST BE PURCHASED UPON ENTERING ONLINE)
Protect your non-refundable booking with Refund Protect for only a small percentage of your entry fee and receive a full refund of your transaction (event entry fee only) if you are unable to attend the event due to an unforeseen circumstance. Some scenarios which are covered, but not limited to:
Pre-existing Medical Conditions
Scheduled Airline Failure
Private vehicle failure
Pregnancy related conditions
Armed forces & emergency recall
Any emergency circumstance
And many more…
OPTION 2 : STANDARD CANCELLATION POLICY THROUGH TOUGH GUY© (NO PURCHASE REQUIRED)
CANCELLATION WITHIN 7 DAYS OF ENTERING ONLINE
YOU CAN RECEIVE A REFUND LESS 10% ADMIN FEE
After the 7 day cooling period NO REFUNDS are possible - we must be fair to all runners.
CANCELLATION UP UNTIL 7 DAYS BEFORE THE EVENT,
YOU CAN POSTPONE YOUR ENTRY FEE PAID TO A FUTURE EVENT
Any difference in the new entry fee will be payable, plus a £10 admin fee.
CANCELLATION LESS THAN 7 DAYS BEFORE THE EVENT OR AFTER THE EVENT
CLAIM 50% OF YOUR ENTRY FEE PAID TO USE TOWARDS A FUTURE EVENT.
NAME CHANGES ARE POSSIBLE UP UNTIL 15 DAYS BEFORE THE EVENT
NO NAME CHANGES AFTER THIS TIME (£20.00 ADMIN FEE FOR ALL NAME CHANGES)
Please email email@example.com to make the name change, this has to be done in advance and the new runner must complete an entry form.
FREQUENTLY ASKED QUESTIONS
ARE THERE ANY FUTURE TOUGH GUY® EVENTS?